Instagram

Instagram requires a Professional account (Creator or Business). Switching is free, takes about 30 seconds, and won't change your username, followers, or existing posts.

If you already have a Professional account

https://lottie.host/embed/3cb9f924-31f1-448d-8ca0-c9ab36231cb9/H2FdVpFQFI.lottie

1. Tap Connect
2. Log in to Instagram
3. On the permission screen, keep every toggle ON
4. Tap Allow
5. Your Instagram username appears in the list once connected

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🔒 These permissions only let medicube PRO access your public content. Your private posts and DMs are never accessed.

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If you have a personal account

https://lottie.host/embed/4e5003a2-fe35-423a-8861-e0ba2c318d5a/WwWbd9DKqd.lottie

1. Tap Connect
2. Log in to Instagram
3. When prompted, tap Change to switch to a Professional account
4. Choose Creator or Business, then tap Next
5. Select your category and tap Done
6. Tap Continue → Done
7. Keep every toggle ON and tap Allow
8. Your Instagram username appears in the list once connected

Connection failed?

1. Use the medicube PRO app

• Connecting in the app is the most reliable way. If you started on a browser, download the app and complete the connection there.

  👉 [Download for iOS] / [Download for Android]

2. Turn on every permission

• Connection fails unless all toggles are on. Remove medicube PRO from your Instagram permissions, then reconnect with every toggle turned on.

  → instagram.com/accounts/manage_access

3. Check your account type

• Instagram must be set to a Professional account (Creator or Business).

4. Clear your browser cache

• If you're connecting on a browser, clear the cache and try again.

5. Temporarily remove the Instagram app

• Delete Instagram from your phone, complete the connection, then reinstall it. Your account and posts are unaffected

How do I connect my TikTok account?

Help Center